Speak Respectfully with Active Service Members

Learn to recognize officer and warrant officer ranks across branches so you can address active service member customers with more confidence and respect.

Read the Rank Chart Without Guessing

  • Decode O-1 to O-10 Across the Five Branches (reading)
  • Spot Warrant Officer Differences Before You Address Someone (reading)

Use Rank Names Respectfully in Customer Conversations

  • Choose the Right Title from the Branch and Pay Grade (exercise)
  • Respect Check: Avoid the Most Likely Rank Mix-Ups (quiz)